Webcast - Double or triple your offer acceptance rates? Capture and use customer data to improve every interaction

View the Double or triple your offer acceptance rates? Capture and use customer data to improve every interaction Demo

By knowing more about your customers, you can serve them better. But your customers are often wary about revealing too much information, so you have to strike a balance between asking for many details all at once, for a few details on each transaction, or by simply observing their behavior. So how can you capture and utilize customer data to deliver a high-impact offers at the moment of interaction?

View the recorded webinar to learn how you can improve the quality -- and value -- of your customer data every time you touch it with Infor Epiphany Data Advisor. See how you can create a consistent, methodical process for gathering everything you need to know about each customer over time. That way, you end up knowing what you need to know to give your customers what they want.

During the webinar recording, you will discover how Data Advisor can help you:

  • Automate your data enhancement process every time someone in your organization takes an order, answers a question, or provides support.

  • Unleash the power of your CRM investment by being able to deliver a new service, up-sell, cross-sell, or promote new offers.

  • Work smarter, not harder by always having the right information, in the right place, at the right time.

  • Avoid seeming intrusive to your customers by collecting information thoughtfully, a little at a time, so customers feel that you're considering their needs.

With Data Advisor, you will know more about who your customers are, what they like, and what they're most likely to buy. That's the key to boosting offer acceptance rates and increasing the value of every customer interaction.

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