Do better business with the customers you already have

Your greatest challenge in the communications industry is to retain the customers you have. But that’s not enough—you also have to boost revenue by improving your traditional services and creating innovative new offerings.

Infor tools and technologies can help you:

  • Protect your customer relationships.
  • Build a flexible business infrastructure.
  • Address the latest business threats and opportunities.
  • Leverage every customer interaction across all channels.
  • Incorporate advanced marketing, sales, and service capabilities.
  • Make your back-end systems more efficient.
  • Introduce and integrate new technologies.

Infor Communications solutions include:

  • Customer Relationship Management—Create a continuous, multi-channel customer dialogue that creates loyalty and improves your bottom line with our advanced CRM software system.
  • Financial Management—Meet and exceed your needs for financial accounting and budgeting, asset management, costing, and payroll with our fully integrated financial solution.
  • Human Capital Management—Move up to complete, Internet-enabled HR software that helps you manage your entire workforce from recruitment to retirement.
  • Enterprise Performance Management—Align your strategic objectives with operational activities with our sophisticated performance management software.

With Infor, you get decades of industry-specific experience gained through our long-term partnerships with many of the world’s leading communications companies.

You can better manage critical functions, such as inbound and outbound marketing, opportunity management, and contact center operations so that you can maximize customer profitability and achieve top performance.

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